U-Haul’s self-pickup allows you to rent a truck or trailer without waiting in line at the counter. The process is done through the U-Haul app or website, making it easy to pick up a vehicle anytime, even after hours.
1. Reserve Your Truck Online
- Visit uhaul.com or use the U-Haul app.
- Choose self-pickup as your option.
- Select a pickup location and time.
- Enter payment details and confirm your reservation.
2. Arrive at the U-Haul Location
- Park in the designated self-pickup area.
- Open the U-Haul app or visit uhaul.com/share.
- Log in and select “Pick Up My Truck”.
3. Verify Your Identity
- Take a photo of your driver’s license (front & back).
- Take a selfie for verification.
- Answer a few identity verification questions.
4. Find & Inspect Your Truck
- The app provides truck details & location.
- Check the truck for damage and take photos.
- Report any existing damage in the app before driving.
5. Get Your Keys
- The app gives you a lockbox code to retrieve your keys.
- Enter the code, take the keys, and close the lockbox securely.
6. Start Your Rental
- Adjust mirrors & seats before driving.
- Check the fuel level & mileage to match the contract.
- If issues arise, contact U-Haul support through the app.
FAQs
1. Do I need an account to use U-Haul self-pickup?
Yes, you must have a U-Haul account to complete the pickup process.
2. Can I pick up a U-Haul truck after hours?
Yes, 24/7 pickup is available at participating locations.
3. What if the lockbox code doesn’t work?
Try refreshing the app or call U-Haul support for assistance.
4. What should I do if the truck has damage?
Take photos of any damage and report it in the app before driving.
5. Can I modify my reservation for self-pickup?
Yes, log into your U-Haul account to adjust your reservation.
Final Thoughts
U-Haul’s self-pickup makes renting a truck fast and convenient. Just verify your identity, inspect the truck, and access your keys through the lockbox before hitting the road. 🚛📲
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