U-Haul’s after-hours pickup lets you rent a truck without visiting a counter. Using the U-Haul app or website, you can access your rental anytime, even when the location is closed.
1. Prepare Before Pickup
📌 What You Need:
✔ U-Haul account login
✔ Valid driver’s license 📄
✔ Credit or debit card 💳
✔ Smartphone with internet access 📱
🔹 Reserve online at uhaul.com and select Mobile Pickup.
🔹 Check your email for pickup instructions before arriving.
2. Arrive at the U-Haul Location
✔ Park in the designated pickup area.
✔ Open the U-Haul app or go to uhaul.com/share.
✔ Select “Pick Up My Truck” to start the process.
3. Verify Your Identity
🔸 Upload photos of your driver’s license (front & back).
🔸 Take a selfie for identity verification.
🔸 Enter payment details if not already completed.
4. Locate Your Truck
✔ The app provides truck details and location.
✔ Inspect the truck and take photos of any damage.
✔ Report any issues in the app before driving.
5. Get Your Keys
🔑 Access the lockbox using a code provided in the app:
- Enter the code to open the key lockbox.
- Remove the keys and securely close the box.
6. Start Your Rental
✔ Adjust mirrors & seats before driving.
✔ Check the fuel level & mileage against the contract.
✔ If you have issues, contact U-Haul support via the app.
FAQs
1. Do I need the U-Haul app for after-hours pickup?
Yes, the app is required for verification and unlocking the truck.
2. Can I pick up my U-Haul rental at any time?
Yes, if the location offers 24/7 truck share, you can pick up anytime after your reservation time.
3. What if I have trouble accessing the lockbox?
Try refreshing the app or call U-Haul support for assistance.
4. What should I do if the truck has damage?
Take photos and report it in the app before driving.
5. Can I modify my reservation for after-hours pickup?
Yes, log into your U-Haul account to adjust your reservation.
Final Thoughts
U-Haul’s after-hours pickup is a convenient way to rent a truck anytime using the U-Haul app. Make sure to verify your identity, inspect the truck, and access the keys through the lockbox before hitting the road. 🚛📲
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