U-Haul’s mobile pickup lets you rent a truck without waiting in line at the store. The entire process is handled through the U-Haul app or website, making it quick and convenient—even after hours.
1. Reserve Your Truck Online
- Go to uhaul.com or use the U-Haul app.
- Choose a pickup location, truck size, and time.
- Select “Mobile Pickup” during checkout.
- Enter payment details and confirm your reservation.
2. Arrive at the U-Haul Location
- Park in the self-service pickup area.
- Open the U-Haul app or visit uhaul.com/share.
- Log in and select “Pick Up My Truck” to start the process.
3. Verify Your Identity
- Take photos of your driver’s license (front & back).
- Take a selfie for identity verification.
- Answer a few security questions to confirm your identity.
4. Locate & Inspect Your Truck
- The app provides the truck number and parking location.
- Walk around the truck and inspect for damage.
- Take photos of any existing damage and upload them in the app.
5. Get Your Keys
- The app will give you a lockbox code.
- Enter the code, retrieve the keys, and securely close the lockbox.
6. Start Your Rental
- Adjust mirrors and seats before driving.
- Check the fuel level and mileage to match the contract.
- If there’s an issue, contact U-Haul support via the app.
Returning the Truck After Mobile Pickup
- Park the truck at the designated U-Haul return area.
- Use the app to upload photos of the truck’s condition.
- Return the keys to the lockbox and complete the process online.
FAQs
1. Do I need the U-Haul app for mobile pickup?
Yes, you need the app or uhaul.com/share to complete the pickup process.
2. Can I pick up a U-Haul truck after hours?
Yes, mobile pickup is available 24/7 at participating locations.
3. What if the lockbox code doesn’t work?
Try refreshing the app or call U-Haul support for assistance.
4. What should I do if the truck has damage?
Take photos and report it in the app before driving away.
5. Can I modify my reservation for mobile pickup?
Yes, log into your U-Haul account to adjust your reservation details.
Final Thoughts
U-Haul mobile pickup is a fast and hassle-free way to rent a truck. Just verify your identity, inspect the truck, get your keys from the lockbox, and start driving—all without waiting in line! 🚛📲
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