U-Haul offers a 24/7 Truck Share system, allowing you to return your rental after business hours using the U-Haul app or website. Here’s a step-by-step guide to ensure a smooth after-hours drop-off.
1. Steps to Return a U-Haul After Hours
Step 1: Park the Truck in the Designated Area
✔ Locate the U-Haul return area at the rental location.
✔ Park the truck facing forward, ensuring it’s within the marked lines.
✔ Make sure the truck is clean and free of personal items.
📌 Tip: If the return area is full, park in a safe, legal spot nearby and notify U-Haul through the app.
Step 2: Log Into the U-Haul App or Website
✔ Open the U-Haul app or go to uhaul.com/Share.
✔ Select “Return My Truck” under your rental agreement.
Step 3: Follow the Return Checklist
✔ Enter the mileage and fuel level in the app.
✔ Upload clear photos of the truck’s interior, exterior, and dashboard for verification.
✔ Confirm that all rental equipment (dollies, pads, etc.) has been returned.
📌 Tip: Failure to document the truck condition may lead to extra charges for fuel or cleaning fees.
Step 4: Lock the Truck and Drop Off the Keys
✔ Close all doors and secure the truck.
✔ Place the keys in the designated key drop box at the U-Haul location.
📌 Tip: If you can’t find the key drop box, check the U-Haul app instructions or call customer support.
Step 5: Submit the Return Confirmation
✔ Review all entered details and photos in the app.
✔ Click “Submit” to finalize your return.
✔ You’ll receive a confirmation email with your return details.
2. Important Rules for After-Hours Drop-Off
✔ Return on Time – Late returns may incur extra fees.
✔ Refill Gas – U-Haul charges $5 – $6 per gallon if the truck is returned with less fuel than required.
✔ Clean the Truck – Avoid cleaning fees by removing trash and sweeping out debris.
✔ Take Clear Photos – Proof of fuel level, mileage, and condition can prevent disputes over damage or charges.
3. Common Problems & Solutions
4. FAQs
1. Can I return a U-Haul truck after hours?
Yes! U-Haul offers 24/7 self-return through its app or website.
2. Do I need to call U-Haul before returning after hours?
No, but you must complete the return process online to avoid extra charges.
3. What happens if I don’t submit the return process in the app?
U-Haul may charge late fees or additional rental days until the return is officially logged.
4. Can I drop off a U-Haul at a different location?
Only if you booked a one-way rental—otherwise, extra charges apply.
5. Will U-Haul charge me if I forget to refuel?
Yes, U-Haul charges $5 – $6 per gallon if the fuel level is lower than required.
Final Thoughts
Returning a U-Haul after hours is easy with the U-Haul app or website. Just park in the right spot, document the truck’s condition, drop the keys in the box, and submit your return online to avoid additional fees. 🚚✅
Also Check:
• How to Pick Up a U-Haul After Hours
• How to Drop Off a U-Haul Truck or Trailer
• Can You Return a U-Haul to a Different Location?
