Returning a U-Haul truck or trailer is easy if you follow the correct steps. Whether you’re returning it during business hours or after hours, here’s what you need to do.
1. Find Your U-Haul Drop-Off Location
✔ Check your contract or U-Haul reservation for the assigned drop-off location.
✔ Use the U-Haul website (uhaul.com) to find the nearest return center.
✔ If you need to change your drop-off location, call U-Haul customer service before returning the truck.
📌 Tip: Dropping off at a different location than planned may result in additional fees.
2. Refuel the Truck Before Returning
✔ Check the fuel gauge – U-Haul trucks must be returned with the same fuel level as when rented.
✔ Use the correct fuel type – Most U-Haul trucks use regular unleaded gas, but some larger models use diesel.
✔ Keep the gas receipt in case U-Haul requests proof of refueling.
📌 Tip: If you return the truck with less fuel than required, U-Haul will charge a refueling fee.
3. Clean the Truck & Remove Your Items
✔ Check the cab and cargo area – Make sure you didn’t leave anything behind.
✔ Sweep out the cargo area – U-Haul expects trucks to be returned clean.
✔ Remove trash or personal items to avoid cleaning fees.
📌 Tip: A quick sweep of the cargo area can help you avoid extra cleaning charges.
4. Park the Truck or Trailer Properly
✔ Follow the instructions at the drop-off location – Some locations have designated return lanes.
✔ Park in a safe, legal spot – Do not block driveways or exits.
✔ Engage the parking brake and make sure the truck is secure.
📌 Tip: If returning a trailer, make sure it’s parked in the correct trailer return section.
5. Complete the Return Process
Returning During Business Hours
✔ Go inside the U-Haul office and let an employee know you’re returning the truck.
✔ Provide the mileage and fuel level reading when asked.
✔ The employee will inspect the truck and complete the return process.
Returning After Hours (U-Haul Self-Return)
✔ Use the U-Haul app or website to complete the return.
✔ Log into your account and select “Return My Truck.”
✔ Follow the on-screen instructions:
- Enter the mileage and fuel level.
- Take and upload photos of the truck (inside and outside).
- Drop the truck keys in the U-Haul drop box.
📌 Tip: Make sure you complete the online return steps to avoid extra fees!
6. Check for Additional Fees
✔ Late return fees – Returning past the deadline may result in extra charges.
✔ Fuel charges – If the truck isn’t refueled, U-Haul will charge a higher-than-market price for gas.
✔ Cleaning fees – Leaving trash or dirt in the truck can result in an extra charge.
📌 Tip: Take photos of the fuel gauge, mileage, and truck condition for your records.
7. Common FAQs
1. Can I return a U-Haul truck to a different location?
✔ Yes, but you must arrange it in advance. Unexpected changes may result in fees.
2. What happens if I return a U-Haul late?
✔ You may be charged an extra day’s rental fee if you exceed the return time.
3. How do I drop off a U-Haul after hours?
✔ Use the U-Haul app or website, follow the steps, and drop the keys in the key drop box.
4. Do I have to refuel the truck before returning it?
✔ Yes, return it with the same fuel level as when you picked it up.
5. What if I forgot something in the truck?
✔ Call the return location ASAP—they may still have access to the truck.
Final Thoughts
Dropping off a U-Haul truck or trailer is simple if you follow the return steps. Whether during or after business hours, always refuel, clean the truck, and complete the online return if needed. Following these steps will help you avoid extra fees and make the process hassle-free! 🚛✅
Also Check:
• How to Pick Up a U-Haul After Hours
• How Does U-Haul Self-Pickup Work?
• How to Unhook a U-Haul Trailer Safely
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