U-Haul offers 24/7 Truck Share, allowing customers to pick up a rental even when the store is closed. Follow these steps to ensure a smooth after-hours pickup.
1. What You Need for U-Haul After-Hours Pickup
✔ U-Haul Mobile App (Download on iOS/Android)
✔ Valid Driver’s License (Must match reservation name)
✔ Credit/Debit Card (For payment & security deposit)
✔ Internet Access & Phone Camera (To upload ID & take photos)
📌 Tip: Sign in to your U-Haul account before arriving to speed up the process.
2. Steps to Pick Up a U-Haul After Hours
Step 1: Reserve Your U-Haul Online
✔ Go to uhaul.com or use the U-Haul app.
✔ Select “Truck Share 24/7” for self-service pickup.
✔ Choose the pickup location and confirm your vehicle size & details.
📌 Tip: Book at least 24 hours in advance to ensure availability.
Step 2: Arrive at the Pickup Location
✔ Park in a safe area near the U-Haul lot.
✔ Ensure your phone has internet & GPS enabled.
📌 Tip: Bring a friend if possible—some steps require extra verification.
Step 3: Log Into the U-Haul App
✔ Open the U-Haul app and select “Pick Up My Truck”.
✔ Follow the on-screen prompts to start the pickup process.
Step 4: Verify Your Identity
✔ Take a photo of your driver’s license (front & back).
✔ Upload a clear selfie (to match your ID).
✔ Enter your U-Haul reservation details.
📌 Tip: U-Haul may require a live verification call for security purposes.
Step 5: Inspect & Unlock the Truck
✔ The app will guide you to your assigned truck.
✔ Check for visible damage—take photos and upload them.
✔ Retrieve the truck key from the lockbox using the provided code.
📌 Tip: If the key isn’t in the box, call U-Haul customer support at 1-800-GO-UHAUL.
Step 6: Complete the Pickup Process
✔ Confirm that you’ve inspected the truck & fuel level.
✔ Take a photo of the truck’s mileage and fuel gauge.
✔ Click “Finish” in the app to complete the process.
3. Common Issues & Solutions
4. FAQs
1. Can I pick up a U-Haul rental without the app?
No, self-service pickup requires the U-Haul mobile app for verification.
2. How early can I pick up a U-Haul truck after hours?
You can pick up your truck at any time after your scheduled start time.
3. What if my phone battery dies?
Bring a portable charger or use a friend’s phone to complete the pickup.
4. Can I pay in cash for an after-hours rental?
No, a credit or debit card is required for online reservations.
5. Is there an extra fee for after-hours pickup?
No, U-Haul 24/7 Truck Share is free, but normal rental fees apply.
Final Thoughts
Picking up a U-Haul after hours is easy with the U-Haul app, online verification, and lockbox system. Make sure to book in advance, follow the steps carefully, and inspect the truck before driving. 🚚✅
Also Check:
• How to Drop Off a U-Haul After Hours
• How to Pick Up a U-Haul Self-Service Rental
• How Does U-Haul Self-Pickup Work?
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