Returning a U-Haul truck after hours is easy with U-Haul’s 24/7 Truck Share system. Follow these step-by-step instructions to ensure a smooth and hassle-free drop-off.
1. What You Need for After-Hours Return
✔ U-Haul Mobile App (Available for iOS & Android)
✔ U-Haul Account Login (Use the same account from your rental)
✔ Internet Access & Phone Camera (For verification photos)
✔ Fuel Receipt (If you refueled before returning)
✔ Well-Lit Drop-Off Location (For safety and clear photos)
📌 Tip: Sign in to the U-Haul app before arriving to save time.
2. Steps to Return a U-Haul Truck After Hours
Step 1: Park the Truck in the Designated Return Area
✔ Park in a U-Haul return area at the location.
✔ Ensure the truck is on level ground and not blocking other rentals.
✔ Turn off the engine and remove the key.
📌 Tip: If there’s no marked return spot, park the truck near other U-Haul vehicles.
Step 2: Refuel the Truck to the Required Level
✔ Check the fuel gauge—it must match the level from your rental agreement.
✔ If needed, fill up with the correct fuel type (gas or diesel).
✔ Keep the fuel receipt in case U-Haul requests proof.
📌 Tip: Returning with less fuel than required may result in extra charges.
Step 3: Remove Personal Items & Clean the Truck
✔ Check the cab and cargo area for forgotten items.
✔ Sweep out any dirt or debris from the truck bed.
📌 Tip: U-Haul may charge a cleaning fee if the truck is excessively dirty.
Step 4: Log into the U-Haul App & Start the Return Process
✔ Open the U-Haul app and select “Return My Truck”.
✔ Enter your rental contract details or scan the barcode inside the truck.
📌 Tip: If the app doesn’t work, use uhaul.com/returns.
Step 5: Take Required Photos
✔ Take clear photos of:
- The truck parked at the drop-off location.
- The dashboard showing the mileage and fuel level.
- The cargo area to show it’s empty and clean.
- Any existing damage (if not reported earlier).
📌 Tip: Ensure good lighting so photos are clear and visible.
Step 6: Lock the Truck & Drop Off the Key
✔ Lock the truck doors before leaving.
✔ Place the keys in the U-Haul drop box (located at the return area).
📌 Tip: Never leave the key inside the truck—always use the drop box!
Step 7: Submit the Return in the App
✔ Confirm the fuel level, mileage, and truck condition.
✔ Submit your return and receive a confirmation email.
📌 Tip: Take a screenshot of the return confirmation for your records.
3. Common Issues & Solutions
4. FAQs
1. Is there an extra fee for after-hours truck return?
No, U-Haul allows free after-hours returns if completed properly.
2. What if I drop off the truck at the wrong location?
✔ Call U-Haul customer service to update your return location.
✔ Some locations charge a fee for incorrect drop-offs.
3. What happens if I return the truck with less fuel?
✔ U-Haul will charge for the missing fuel (plus a service fee).
✔ Always refuel before returning to avoid extra costs.
4. Can I return a U-Haul without using the app?
✔ It’s recommended to use the app, but if unavailable, call U-Haul support for manual check-in.
5. How do I know my truck was successfully returned?
✔ You’ll receive a confirmation email from U-Haul.
✔ If unsure, call the return location the next business day.
Final Thoughts
Returning a U-Haul truck after hours is simple—just park, refuel, clean, use the app, take photos, and drop the key in the box. Always double-check your confirmation email to avoid extra charges! 🚛✅
Also Check:
• How to Drop Off a U-Haul After Hours
• How to Return a U-Haul Trailer After Hours
• How to Pick Up a U-Haul After Hours
One Comment