Yes! You can cancel your U-Haul reservation at any time, but whether you get a refund or cancellation fee depends on when you cancel and the type of reservation you made. Here’s everything you need to know.
1. How to Cancel a U-Haul Reservation
✔ Online: Go to U-Haul’s website and log into your account.
✔ Mobile App: Open the U-Haul app, find your reservation, and cancel.
✔ Phone: Call 1-800-GO-UHAUL (1-800-468-4285) to cancel with customer service.
✔ In Person: Visit the U-Haul location where you booked your reservation.
📌 Tip: Cancelling online or through the app is the fastest method.
2. U-Haul Cancellation Policy
📌 Tip: If you don’t cancel and don’t show up, U-Haul may charge a “no-show” fee.
3. Can I Get a Refund If I Cancel My U-Haul Reservation?
✔ If canceled at least 24 hours in advance: ✅ Full refund
✔ If canceled within 24 hours: ❌ Deposit may not be refunded
✔ If canceled after pickup time: ❌ No refund
📌 Tip: If you paid in full, contact U-Haul customer service—they may offer partial refunds depending on the situation.
4. What If I Need to Modify My Reservation Instead?
✔ You can change pickup time, location, or vehicle size by logging into your account.
✔ Modifying is free unless you upgrade to a larger truck or additional equipment.
📌 Tip: It’s better to reschedule rather than cancel if you still need a truck soon.
5. Common FAQs
1. Can I cancel a U-Haul reservation for free?
✔ Yes, if you cancel at least 24 hours in advance, there is no cancellation fee.
2. What happens if I don’t show up for my reservation?
✔ U-Haul may charge a no-show fee and keep your deposit.
3. Can I cancel my U-Haul reservation on the same day?
✔ Yes, but you may lose your deposit or be charged for one rental day.
4. How long does it take to get a refund after canceling?
✔ Refunds typically take 3-5 business days, depending on your payment method.
5. Can I transfer my U-Haul reservation to another person?
✔ No, U-Haul reservations cannot be transferred, but you can modify the reservation for someone else to pick up.
Final Thoughts
You can cancel your U-Haul reservation online, by phone, or in person. To avoid cancellation fees, cancel at least 24 hours in advance. If you’re unsure, modifying your reservation is a better option than canceling last-minute. Always check U-Haul’s refund policy before canceling! 🚛✅
Also Check:
• How to Cancel a Storage Unit Rental
• How to Pick Up a U-Haul After Hours
• How to Return a U-Haul After Hours
